Innova OBD PC-Link questions & answers

Accesses and checks vehicle diagnostics data
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Question by Mario
85 views
July 6, 2023
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Answer by Saumya Sharma

Regarding the question, based on the information provided, the user needs to download the appropriate software for their INNOVA 5410 scanner. However, without further details or specifications, it is not possible to determine which specific software they need. They should consult the official INNOVA website or contact their customer support for assistance in finding the correct download for their scanner.

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Question by anthony
152 views
May 3, 2022
Usha Kumari
Answer by Usha Kumari

The software needed for the Innova 6100p scanner is "Innova OBD PC-Link for Windows.

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Question by Steve
103 views
December 13, 2021
Swati Dubey
Answer by Swati Dubey

You need to download the Innova OBD PC-Link software for Windows.

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Question by Verman8r
464 views
April 28, 2015

When I open up and try to use the Innova OBD PC-Link, I get a message "The installation of Crystal Report Basic for Visual Studio 2008 (x64) appears to have failed. Do you want to continue the installation?". I have tried a number of times and still nothing. I have gone to the Innova website and downloaded the same and tried to install it on my computer but I get the same message. What do I do? I just bought a Innov 3120D Diagnostic tool for reading OBD Codes for Vehicles and I cannot get it to link to my computer. The other issue being that I cannot update my new equipment either. I tried calling Innov and I had some lady tell me to get in touch with my computer manufacturer or contact Microsoft to fit the problem as I was the only one having issues.

Stephen Prastman
Answer by Stephen Prastman

As you can see in the error, you are lacking functionality for the Crystal Report package. Since that is an important component for the good functionality of the software, it's correct installation is absolutely necessary. My advice is to actually perform a clean installation. Remove everything starting with Innova and ending with anything related to Microsoft Visual Studio. Use CCleaner to clear the registry from obsolete entries, reboot the PC and then install the application again. Additionally, make sure you have a 64bit enabled operating system, or the installation will fail even after all these recommendations.

Guest #32801507
Question by Guest #32801507
380 views
June 7, 2014
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Answer by Sean Hill

Yes, the device and software can be used to read ABS, but you will need to upgrade the software to the latest version. Since the device and software are acquired through a local representative, you will have to contact him. In some cases, the update will cost you some money. This is the only way to upgrade the application and device.

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Question by GRS
218 views
August 4, 2021

Is there an update for obd-pc link version 1.3 which cannot be open by windows 10?

Pooja Bajaj
Answer by Pooja Bajaj

Yes, there is an update for OBD-PC Link Version 1.3 which can be opened by Windows 10.

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Question by buck shaulis
133 views
July 15, 2021
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Answer by Ashish Bajaj

You need to download the software for the Innova 3140 e from the official Innova website.

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